Our Approach

Career

With four generations in the workplace, each with its own needs and aspirations, today’s workforce is more diverse than ever before. The Career component of Consumerism 360° is focused on creating linkages between three key elements: performance management, career management, and learning and development.

Performance Management enables employees to be more productive and realize higher rewards while allowing employers to align employer-employee goals and manage costs.

Career Management allows employees to own and manage their careers, while helping employers manage their pipeline of talent.

Learning and Development gives the employee opportunities and tools to grow their skills and careers while the employer builds a more capable workforce.

Applying the Three I’s

In order for the three key career elements to work effectively, employers must provide Information, Incentives, and Infrastructure that encourage employees to align their performance and personal objectives with the mission and goals of the company. Below are examples of ways the Three I’s can be applied to the Career component of Consumerism 360°.

Information

• Business strategies and plans
• Performance feedback
• Coaching and mentoring
• Learning curriculum

Incentives

• Pay for performance
• Career advancement
• Earned sabbaticals
• Tuition reimbursement

Infrastructure

• Competency models
• Career paths
• Succession plans
• Flexible work arrangements
• Online course catalogs

Want to know where your company’s current Career programs fall on the consumerism spectrum? Take our complimentary BCI® Express – Career survey and find out!